CSR/Tele-Sales Representative (International Campaign)Prime BPO Islamabad, Pakistan 2020-02-25 11:14:30
- 2430 Views
- FULL TIME Job Type
We are hiring a "Customer Service Representative" to manage customer queries and complaints for our International Campaign. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels.
- Generate sales leads, outbound calling and direct selling
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Maintaining a positive, empathetic and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Must be proficient in English
- Able to work at night shift
- Must not be enrolled in any educational curriculum or involved at any full/part-time job.
- Willing to work for a minimum 12 months and sign a one year contract
- Excellent selling, communication and negotiation skills.
- Prioritizing, time management and organizational skills.
- Should be target oriented, hard-working and punctual.
- Applicants should preferably have previous Telesales experience in a US campaign.
- Fresh candidates with good communication skills are also encouraged to apply.
Industry: BPODepartment: Client Services & Customer Support
Career Level: Entry LevelExperience Level: Audit Supervisor
Gender: AnyTotal Positions: 1
Minimum Education: Graduation
Job Shift: NIGHTOpportunity Type: FULL TIME
Other Benefits: INCENTIVE BONUS,LEAVES,PROVIDENT FUND
Expiration Date: 30-03-2020
About Prime BPOIslamabad, Pakistan
As a business owner, government or senior manager you'll agree that in today’s business surroundings, technology isn't any longer simply a constraint to growth, it's currently beginning to disrupt. By ‘disrupt’ we tend to mean that technology is ever-changing the method our world operates, from the individuals we tend to use to the purchasers we tend to serve, and everything intermediateRead more
Prime BPOEstablished Since 2010 Off Days: SUN
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- CSR/Tele-Sales Representative (International Campaign) Prime BPO Islamabad Posted Feb 25, 2020