Call Center Agents

Macrise Tech Solutions Lahore, Pakistan 2020-01-03 04:34:01
  • FULL TIME Job Type

Opportunity Description

We are looking for "Call Center Agents"  Health working on remote operations in Lahore. Our Front Office Patient Services Representatives receives calls from our patients and act as liaisons for access to the physician (Remote Operations). This includes greeting patients, processing necessary information including information input in eCW and on acute scheduling problems. A self-motivated and problem solver required with proficiency in English as this role is highly patient-visible. 


  • Must display a 'customer first' mentality
  • English proficiency required (Listening and Speaking)
  • Self-starter and self-manager (Complete Training will be Provided)
  • Self-motivated and problem solving skills

Job Details:
Fixed Salary (Permanent JOB)

  • Position type: Full-time
  • Salary period: Monthly
  • Salary May vary depends on Experience
  • Salary from: PKR 30,000
  • Salary to: PKR 50,000
  •  Age Limit: 20 - 28
  •  Experience: 6months +
  •  Calls Limits: 100 to 150

Duties and Responsibilities Include (but are not limited to): 

  • Check in/register patients, verify information on established patients, and update patient information in computer 
  • Prepare charts daily 
  • Prepare providers daily schedule
  • Outgoing calls to reschedule patients as needed
  • Facilitate flow of patients by coordinating with medical assistants
  • Other tasks as assigned by the Patient Services Supervisor

Skills Required

Job Detail:

  • Industry: Call Center
    Department: Sales & Business Development
  • Career Level: Experienced Professional
    Experience Level:
  • Gender: Any
    Total Positions: 1
  • Minimum Education: Bachelors
  • Job Shift: NIGHT
    Opportunity Type: FULL TIME
  • Other Benefits:
  • Expiration Date: 04-02-2020

Opportunity Location

Lahore PK


About Macrise Tech Solutions

Lahore, Pakistan

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Macrise Tech Solutions

Established Since 1947 Off Days: SAT-SUN
Phone Verified More Opportunities : 2

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