Call Center Agent

L1 Solution (Pvt.) Ltd. Karachi, Pakistan 2019-12-10 15:01:18
  • 132 Views
  • FULL TIME Job Type

Opportunity Description

Job Responsibilities:

  • Obtains client information by answering telephone calls; interviewing clients; verifying information.
  • Determines eligibility by comparing client information to requirements.
  • Establishes policies by entering client information; confirming pricing.
  • Informs clients by explaining procedures; answering questions; providing information.
  • Maintains communication equipment by reporting problems.
  • Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures.
  • Updates job knowledge by studying new product descriptions; participating in educational opportunities.
  • Accomplishes sales and organization mission by completing related results as needed.

Call Center Agent Qualifications / Skills:

  • Verbal communication
  • Phone skills
  • Listening
  • Data entry skills
  • People skills
  • Informing
  • Customer focus
  • Customer service
  • Attention to detail
  • Professionalism
  • Multitasking

Education, Experience, and Licensing Requirements:

  • University/college degree is an asset.
  • Previous customer service experience, especially in particular industry, preferred.

Skills Required

Job Detail:

  • Industry: Operations
    Department: Call Center
  • Career Level: Experienced Professional
    Experience Level:
  • Gender: Any
    Total Positions: 1
  • Minimum Education: Becholars
  • Job Shift: MORNING
    Opportunity Type: FULL TIME
  • Other Benefits:
  • Expiration Date: 10-01-2020

Opportunity Location

Karachi PK

Follow

About L1 Solution (Pvt.) Ltd.

Karachi, Pakistan

Level1 Solutions capability extends beyond traditional business knowledge services. With our insight into future business trends and drivers along with the enabling features needed to support them, L1 has assimilated the most extensive consulting skills sets and capabilities to deliver end to end knowledge services to the key sectors we operate in. Because all roads lead to technology, and technology enables all business functions, L1 Solutions can extend its knowledge services beyond pure management consulting and serve as a trusted advisor throughout the enterprise’s growth. Providing technology-agnostic business advice, L1 Solutions is also able to deliver practical, actionable and tangible business and technology knowledge services from inception to implementation. Project Management vCIO Business Continuity Planning IT Consulting & Strategy Marketing & Branding Web design & Development

Read more
img

L1 Solution (Pvt.) Ltd.

Established Since 2019 Off Days: SUN
Phone Verified More Opportunities : 11

Similar Job Titles

More Opportunity