Technical Support SpecialistZOOP KG ( Pvt ) Ltd. Gujranwala, Pakistan 2019-09-11 07:43:50
- 194 Views
- FULL TIME Job Type
As a Technical Support Specialist, you will be responsible for:
- Resolving customer complaints via Calls, Emails, Web chat, etc.
- Resolves problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
- Taking ownership of customer issues reported and see problems through to resolution.
- Result Driven.
- Fast learner. seek the key success factor of doing new things in a very short time.
- Good observer. Have a clear thought about industry and product.
- Excellent communication and decision-making skills.
- Strong problem-solving skills.
- Excellent client-facing skills.
- Strong phone contact handling skills and active listening.
- Ability to multi-task, prioritize, and manage time effectively.
Industry: Information TechnologyDepartment: Client Services & Customer Support
Career Level: Experienced ProfessionalExperience Level:
Gender: AnyTotal Positions: 1
Minimum Education: Bachelor
Job Shift: MORNINGOpportunity Type: FULL TIME
Expiration Date: 26-10-2019
ZOOP KG ( Pvt ) Ltd.Established Since 2003 Off Days: SAT-SUN
Phone Verified More Opportunities : 11