Technical Support Specialist

ZOOP KG ( Pvt ) Ltd. Gujranwala, Pakistan 2019-09-11 07:43:50
  • 31 Views
  • FULL TIME Job Type

Opportunity Description

As a Technical Support Specialist, you will be responsible for:

  • Resolving customer complaints via Calls, Emails, Web chat, etc.
  • Resolves problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
  • Taking ownership of customer issues reported and see problems through to resolution.

Skills Required:

  • Result Driven.
  • Fast learner. seek the key success factor of doing new things in a very short time.
  • Good observer. Have a clear thought about industry and product.
  • Excellent communication and decision-making skills.
  • Strong problem-solving skills.
  • Excellent client-facing skills.
  • Strong phone contact handling skills and active listening.
  • Ability to multi-task, prioritize, and manage time effectively.

Skills Required

Job Detail:

  • Industry: Information Technology
    Department: Client Services & Customer Support
  • Career Level: Experienced Professional
    Experience Level:
  • Gender: Any
    Total Positions: 1
  • Minimum Education: Bachelor
  • Job Shift: MORNING
    Opportunity Type: FULL TIME
  • Other Benefits:
  • Expiration Date: 26-10-2019

Opportunity Location

Gujranwala PK

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About ZOOP KG ( Pvt ) Ltd.

Gujranwala, Pakistan

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ZOOP KG ( Pvt ) Ltd.

Established Since 2003 Off Days: SAT-SUN
Phone Verified More Opportunities : 7

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