Call Center Agents

Delve Business Network | DBN Rawalpindi, Pakistan 2019-09-07 10:05:53
  • FULL TIME Job Type

Opportunity Description

We are looking for "Call Center Agents"

  • Use telephones to reach out to customers and verify account information.
  • Greet customers warmly and ascertain problem or reason for calling.
  • Take payment information and other pertinent information such as addresses and phone numbers.
  • Answer questions about warranties or terms of sale. Act as the company gatekeeper. Attempt to persuade customer to reconsider cancellation.
  • Inform customer of deals and promotions. Sell products and services.
  • Utilize computer technology to handle high call volumes.
  • Work with customer service manager to ensure proper customer service is being delivered.
  • Close out or open call records.
  • Read from scripts. Handle changes in policies or renewal.

Skills Required

Job Detail:

  • Industry: Information Technology
    Department: Client Services & Customer Support
  • Career Level: Experienced Professional
    Experience Level:
  • Gender: Any
    Total Positions: 1
  • Minimum Education: Bachelors
  • Job Shift: MORNING
    Opportunity Type: FULL TIME
  • Other Benefits:
  • Expiration Date: 08-10-2019

Opportunity Location

Rawalpindi PK


About Delve Business Network | DBN

Rawalpindi, Pakistan

Delve Business Network (DBN) is the leading IT and Corporate company. Delve Business Network offers, Corporate, Web Development, SEO and Call center ...

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Delve Business Network | DBN

Established Since 2013 Off Days: SAT-SUN
Phone Verified More Opportunities : 1

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