Call Center AgentsDelve Business Network | DBN Rawalpindi, Pakistan 2019-09-07 10:05:53
- 217 Views
- FULL TIME Job Type
We are looking for "Call Center Agents"
- Use telephones to reach out to customers and verify account information.
- Greet customers warmly and ascertain problem or reason for calling.
- Take payment information and other pertinent information such as addresses and phone numbers.
- Answer questions about warranties or terms of sale. Act as the company gatekeeper. Attempt to persuade customer to reconsider cancellation.
- Inform customer of deals and promotions. Sell products and services.
- Utilize computer technology to handle high call volumes.
- Work with customer service manager to ensure proper customer service is being delivered.
- Close out or open call records.
- Read from scripts. Handle changes in policies or renewal.
Industry: Information TechnologyDepartment: Client Services & Customer Support
Career Level: Experienced ProfessionalExperience Level:
Gender: AnyTotal Positions: 1
Minimum Education: Bachelors
Job Shift: MORNINGOpportunity Type: FULL TIME
Expiration Date: 08-10-2019
Delve Business Network | DBNEstablished Since 2013 Off Days: SAT-SUN
Phone Verified More Opportunities : 1
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