Customer Service ExecutivesThe Resource Management BPO Lahore, Pakistan 2019-09-05 11:22:29
- 596 Views
- FULL TIME Job Type
We are looking for "Customer Service Executives"
- Maintaining a positive, empathetic and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Processing orders, forms, applications, and requests.
- Keeping records of customer interactions, transactions, comments and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Managing a team of junior customer service representatives.
- Ensure customer satisfaction and provide professional customer support.
Industry: Call CenterDepartment: Client Services & Customer Support
Career Level: Experienced ProfessionalExperience Level:
Gender: AnyTotal Positions: 1
Minimum Education: Bachelors
Job Shift: MORNINGOpportunity Type: FULL TIME
Other Benefits: INCENTIVE BONUS
Expiration Date: 07-10-2019
The Resource Management BPOEstablished Since 2005 Off Days: SAT-SUN
Phone Verified More Opportunities : 6
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