IT Support Specialist

Cyber Infrastructure Inc Karachi, Pakistan 2019-07-17 11:13:33
  • 289 Views
  • FULL TIME Job Type

Opportunity Description

We require a IT Support Specialist  for our Islamabad Office.

Key responsibilities: 

On a daily basis you will: 

• Provide a world-class customer experience 

• Be available when customers need you in a 24/7 model 

• Work one-on-one with customers in helping them succeed with their new software product 

Candidate requirements:

To excel in this position you will need to:

• +2 years as a front-line agent supporting software products 

• Meet productivity and quality goals for all tickets solved 

• Learn multiple products at the same time 

• Have strong English oral and written communication skills 

• Be well versed in current software support practices and tools including troubleshooting, issue tracking, and ticket management
 

Skills Required

Job Detail:

  • Industry: Information Technology
    Department: Computer Networking
  • Career Level: Experienced Professional
    Experience Level:
  • Gender: Any
    Total Positions: 1
  • Minimum Education: Bachelor
  • Job Shift: MORNING
    Opportunity Type: FULL TIME
  • Other Benefits:
  • Expiration Date: 17-08-2019

Opportunity Location

Islamabad PK

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About Cyber Infrastructure Inc

Karachi, Pakistan

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Cyber Infrastructure Inc

Established Since 1987 Off Days: SAT-SUN
Phone Verified More Opportunities : 70

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